The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?
A. The activity turns red and a Resource Tree warning appears.
B. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).
C. The activity turns red, a Resource Tree warning appears and a message scenario is launched (if configured).
What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?
A. Set a "Nearby Radius" distance from the Business Rules screen.
B. Add a "Nearby Activities" action to the Activity List screen context for Core Manage.
C. Select "Nearby Activities" from the Business Rules screen.
D. Add a "Nearby Activities" action to the Activity List screen context for Mobility.
Your customer is using SLAs for some Activity Types.The
A. OFSC will set the start date depending on the Customer contract rules set within OFSC.
B. OFSC will not create the activity, and an error will be returned in the API response.
C. OFSC always uses the Activity Creation Date as the SLA start date.
D. OFSC will use the Activity Creation Date as the SLA start.
E. OFSC will use available capacity to determine the most suitable start date.
A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?
A. Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
C. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?
A. Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.
B. Create a resource filter that has an "Activated contains Activated" condition for use in theList/Time/Map/Daily views.
C. Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.
D. Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.
Which two are correct statements regarding Daily Extract file data configuration?
A. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.
B. Customized data sets can be created for individual instances of OFSC.
C. Data from a single data set can be configured to be extracted in any numberof Daily Extract files
D. All data sets can be configured to include custom properties and fields.
E. Daily Extract files cannot be set up to extract data from multiple data sets
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?
A. Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.
B. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.
C. Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.
D. Verify that access to Mobility is enabled within the Dispatcher User Type.
A client requires that an updatedcustomer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?
A. Set the signature and site photograph properties to have 'blank' default values when the conditionof 'astatus = reopen' is met.
B. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
C. Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.
D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.
You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which
A.
B.
C.
D.
An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?
A. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
B. Routing allows the activity to be assigned to that resource.
C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
D. Routing failswith a "no resource with required work skills" error.