Your client has situations where sometimes Customer Service Representatives (CSR) need to enter a sales order and then come back to it later to resolve client questions, add more information or lines, and so on.

What is the correct way to handle this request?

A. Add Order Activity Rules and then use Speed Status Update to advance the order.

B. Create an Order Type for this type of order with its own Order Activity Rules. Then create a version of the Pick Slip program to process these orders.

C. Create a Line Type that does not affect inventory levels and then have the CSR change it to an S line after all issues are resolved.

D. Create a hold code that the CSR adds at order entry and then removes when the order is ready to progress.

A customer is attempting to generate a purchase order from a requisition, but is receiving a Date Invalid error.

What is the cause of this error?

A. The cancel date on the requisition header is in the past.

B. The G/L date on the requisition detail is in the past.

C. The order date on the requisition detail is in the past.

D. The requested date on the requisition header is in the past.

A client transfers inventory between warehouses within the same company. Both warehouses carry the inventory at the same cost. In the journal entries for the transfer, the client finds that the batch amount is blank.

Identify the correct reason why this happened.

A. The client should reverse the transfer transaction, create an issue to remove quantity from the old location, and then create an adjustment to add quantity to the new location.

B. The AAIs are set up incorrectly. Correct the AAIs so that the journal entry amount will appear.

C. No correction is necessary. A batch with a blank amount is correct.

D. The cost is incorrect for one of the warehouses. The client should reverse the transfer, verify the cost, and re-enter the transaction.

E. The client should carry the inventory cost at different amounts for each warehouse. This approach ensures that a variance journal entry is created.

Your client's pricing for a customer order is not calculating correctly.

Which option represents the most detailed price setup?

A. Customer and Item

B. Customer Group and Item Group

C. Customer group and item

D. all customers and Item

For a defined group of items, the unit cost on a purchase order cannot deviate from the standard cost by more than 2%.

Where should this be defined?

A. Set the tolerance processing option in the Receipts program to 2%.

B. Set the tolerance for the company to 2% in Tolerance Rule Setup.

C. Set the tolerance for the item group to 2% for Unit Cost in Tolerance Rule Setup.

D. In the Item Branch/Plant, set the tolerance to 2%.

E. Set up an order hold code for 2% tolerance.

Your client has multiple satellite warehouses around a Branch Plant; however, every shipment comes out of the same shipment address.

What information should you set for the satellite warehouses to use the same shipment depot on the sales order detail line?

A. Transportation Constants for all the satellite Branch Plants to point to the same Shipment Depot

B. Routes set up only for the shipping branch plant.

C. Branch/Plant ALL and Order Activity Rules for all Satellite Branch Plants

D. Shipment Consolidation, Business Unit, and Branch Plant Constants for the shipping location

E. Branch Plant Constants to use the same Business Unit address book as the shipping location

Your customer plans to summarize Cost of Goods Sold and Inventory entries when processing Sales Update (R42800).

Which batches are created during Sales Update?

A. ST Batch type: Created if interbranch sales are included in those orders processed through Sales Update; contains interbranch payable entries. IB Batch Type: Created during Sales Update; contains the Cost of Goods Sold, Inventory, Accounts Receivable, and Revenue entries

B. G batch type: Created during Sales Update; contains the Inventory, Cost of Goods Sold, and Revenue entries. IB Batch Type: Created during Invoicing; contains the invoice records for Accounts Receivable

C. G batch type: Created during Sales Update; contains the Inventory and Cost of Goods Sold entries. IB Batch Type: Created during Sales Update; contains the Accounts Receivable and Revenue entries

D. G batch type: Created during Sales Update; contains the Cost of Goods Sold, Inventory, Accounts Receivable entries. IB Batch Type: Created during Sales Update; contains the Accounts Receivable and General Ledger Revenue entries

E. G batch type: Created during Ship Confirm; contains Inventory and Cost of Goods Sold entries. IB Batch Type: Created during Sales Update: contains Accounts Receivable and Revenue entries

A client enters a purchase order for a one-time purchase of a nonstock item. The client is not able to process the order because of an "Item Number Invalid" error. Because this is a one-time purchase, the client does not want to set up a nonstock record in the nonstock item master.

What should you change to eliminate this error?

A. Enter a value in the Description 1 field rather than entering a value in the Item Number field.

B. Create a supplier/item relationship for the item the buyer wants to purchase and make sure that the line type they are using has an inventory interface of A or N.

C. Change the line type definition associated with the detail line so that it has an inventory interface of A or N.

D. Change the G/L class code in the line type definition to match the G/L class code in the processing options behind purchase order entry.

E. Change the line definition associated with the detail line so that is has an inventory interface of Y or D.

Where can the carrier default from when creating a sales order with shipment?

A. Transportation Constants or P4210 Processing Options

B. P4210 Processing Options or Carrier Preference

C. Transportation Constants or Vehicle Information

D. Customer Billing Instructions or Carrier Preference

E. Customer Billing Instructions or P4210 Processing Options

What program should you run to compare the system quantities to the actual physical counts during a cycle count?

A. Run the Cycle Variance Detail Print program

B. Run the Select Items for Cycle Count program and review the output

C. This is not possible. There is not a standard JDE report that makes this comparison.

D. Run the Cycle Count Update program, and review the report.

E. Run the Print Cycle Count Sheets program and review the sheets.