When troubleshooting a motherboard that has no power, which of the following steps would the technician do FIRST?

A. Use a multimeter tester.

B. Use a post card tester.

C. Replace the motherboard with a new one.

D. Make sure the computer is plugged in.

Ann, a home user, would like to connect her laptop display to her home HD television. Which of the following is the BEST solution?

A. Connecting the laptop's VGA output to an HDMI adaptor

B. Connecting the laptop's VGA output to the television's VGA input

C. Connecting the laptop's USB output to the HD television's HDMI adaptor

D. Connecting the laptop's USB output to the television's USB input

In reference to express card types (e.g. Express Card 34 and Express Card 54), which of the following BEST describes what the numbers indicate?

A. Size of the memory allocation

B. Size of the expansion slot

C. The IEEE specification that it originated from

D. Number of available communication channels

A DSL modem MOST commonly uses which of the following media?

A. Cable TV coax

B. Fiber optic cable

C. Wireless adapter

D. Household telephone lines

A technician installed a new docking station for a user and they have lost the ability to connect to the network. Which of the following is the MOST likely reason?

A. DHCP is disabled

B. The network is down

C. Device drivers are not loaded

D. The product is not compatible

A technician needs to replace a computer's hard drive. Which of the following should the technician do FIRST?

A. Remove network connections

B. Remove the RAM

C. Self ground on the computer case

D. Disconnect power to PC

Which of the following would be included when documenting the MOST recent policy on corporate behavior?

A. Page numbers

B. Author of the document

C. A complete table of contents

D. Last revision dates and version numbers

Which of the following diagnostics is performed at POST?

A. RAM Self Check

B. Temperature Check

C. Hard Disk Parity Check

D. Plug and Play Compliance Check

A printer using multi-part forms has just had the ribbon replaced. After running a print job, the end user reports that the print is not visible on the third and fourth copies of the form. Which of the following will correct the issue?

A. Decrease the character per minute rate

B. Increase the platen gap

C. Increase the character per minute rate

D. Decrease the platen gap

Which of the following RAID types employs two identically sized disks and creates a mirror for data redundancy purposes?

A. RAID 0

B. RAID 1

C. RAID 1+0

D. RAID 5