In a Voice and Multimedia Contact Server with an Avaya Aura Media Server (AAMS) co-resident installation, how are license keys provided to the AAMS?

A. When the AAMS is configured as a Media Server in CCMA, Contact Center License Manager pushes the license keys to the AAMS.

B. When the AAMS is configured as a Media Server in CCMA, Contact Center Server pushes the license keys to the AAMS.

C. Contact Center Manager Administration (CCMA) supplies license keys as required.

D. WebLM is configured on the AAMS to provide the required license keys.

While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.

How would you make an archive of the log files to provide to support personnel?

A. Create a ZIP archive of all files in D:\Avaya\Logs\CCT.

B. The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.

C. Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot

D. Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.

The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)

A. AAMS SIP message logs

B. Network SIP message logs

C. CCMS_ASM message logs

D. CCMS SIP message logs

Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS.

To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?

A. rtrtrace

B. mCast.exe

C. icertdtrace

D. mRcv.exe

In a SIP-enabled Avaya Aura Contact Center (AACC) voice calls are directed to via routing entries on the

Avaya Aura Session Manager (ASM).

For voice calls to be answered by the contact center, where are route point (CDNs) defined?

A. Avaya aura system Manager (SMGR)

B. Application Enablement services (AES)

C. Contact Center Administration Manager (CCMA)

D. Communication Control Toolkit (CCT)

On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?

A. F:\Avaya\ContactCenter\Logs\CCMS\SGM\SipMessages0.log

B. D:\Avaya\Logs\CCMS\SGM\SipMessages0.log

C. C:\Avaya\Logs\CCMS\SipMessages0.log

D. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0.log

The Alarm Monitor shows events that occur on the CCMS. Events displayed in the Alarm Monitor also appear in the Windows Event Viewer.

The Alarm Monitor automatically starts when you log into which utility?

A. Contact Center Manager Utility

B. Log Archiver Utility

C. Contact Center Server Utility

D. Process Monitor Utility

In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?

A. SIP Proxy Server

B. SIP Gateway Manager

C. SIP Computer Telephony Integration (CTI)

D. SIP Redirect Server

In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.

If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?

A. CCT

B. SIP RTP

C. TAPI AnswerCall

D. TR87 AnswerCall

Refer to the Exhibit.

In a SIP-enabled contact center deployment which protocol is used to connect the Application Enablement Service (AES) and Contact Center Manager Server (CCMS)?

A. TCP

B. STP

C. H.323

D. AML

E. TR87/TLS