Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office™ Server or Select Edition? (Choose four.)
A. Vmware
B. Linux Server
C. Cloud computing platform
D. Hyper-V
E. IP500 V2
A customer inquires about deploying Avaya IP Office™ for between 2000-3000 users. What edition would you recommend?
A. Server Edition
B. Essential Edition
C. Basic Edition
D. Preferred Edition
E. IP Office™ Select
Which of the following Avaya IP Office™ editions would you position as options for a customer seeking communications for a single site with approximately 60 employees, who require access to advanced features?
A. IP Office™ Select
B. Preferred Edition
C. Basic Edition
D. Server Edition
E. Essential Edition
Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office™ Basic, Essential or Preferred Edition?
A. Hyper-V
B. Linux Server
C. IP500 V2
D. Cloud computing platform
E. Vmware
Which of the following Avaya IP Office™ editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and resiliency? (Choose two.)
A. Preferred Edition
B. Basic Edition
C. IP Office™ Select
D. Essential Edition
E. Server Edition
Contact Recorder is discontinued in Avaya IP Office™ R11. What software replaces it as the native recording software in Avaya IP Office R11, to which existing Contact Recorder users will be migrated as part of their R11 upgrade?
A. Windows Voice Recorder
B. IP Office Media Manager
C. Avaya CallCopy Suite
D. Platinum Voice Recorder
E. Avaya Call Recording
You are proposing Avaya IP Office™ to a regional provider of business telephony as a service. Which of the following features should you highlight, as it could help them monitor 3000 systems?
A. IP Office Media Manager
B. Avaya Call Reporting
C. Simplified Web Self-Administration
D. Cloud Operations Manager
E. Avaya Spaces™
A prospective customer contact says, “The primary concern in my business right now is return on investment.” Which of the following is the best response, in terms of advancing the conversation and pursuing the vendor and partner's interests?
A. Tell me more about your business.
B. Would you be interested in an Avaya IP Office™ system?
C. Avaya IP Office™ always delivers the highest ROI!
D. How do you measure productivity?
E. We can reduce the price to meet your target number.
Which of the following statements is TRUE regarding Avaya Contact Center Select?
Avaya Contact Center Select ____________________ . (Choose three.)
A. Provides rapid deployment targets
B. Supports the distribution of on-premise and remote agents and supervisors
C. Offers only simple inbound voice call routing and reporting
D. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
E. Is built for Avaya Mobile Identity
Your customer is looking to add a contact center solution to their IP Office™ base, but describes customer interactions which would benefit by more advanced features, such as live monitoring and quality management. What offer could you suggest connecting to implement both simple inbound voice call routing and enterprise-grade features?
A. Avaya OneCloud™ CCaaS
B. Avaya Mobile Identity
C. Avaya Spaces™
D. Avaya Contact Center Select