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Avaya Aura Contact Center CCT and Multimedia Implementation: 6209

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Avaya Aura Contact Center CCT and Multimedia Implementation: 6209

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  • Vendor: Avaya
  • Exam Code: 6209
  • Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation
  • Certifications: Avaya Certifications
  • Total Questions: 53 Q&As( View Details)
  • Updated on: May 26, 2026
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Free 6209 Exam Questions in PDF Format

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6209 Online Practice Questions and Answers

Questions 1

A technician is installing the Avaya Aura Agent Desktop (AAAD) on an agent computer. Contact Center Multimedia (CCMM) is not installed on this solution. When browsing, where can the AAAD installation page be found?

A. http:///agentdesktop where is the server name or IP address of the Contact Center Manager Administration server

B. http:///agentdesktop where is the server name or IP address of the Contact Center Multimedia server

C. http:///agentdesktop where is the server name or IP address of the Communication Control Toolkit server

D. http://support.avaya.com Web site

Show Answer

Questions 2

A technician has installed Communication Control Toolkit (CCT) and wants to import Windows users from the customers network. In order to import Windows domain users into the CCT database, what two criteria must exist between the CCT server and the Windows Domain Controller? (Choose two).

A. The users are local users on the Communication Control Toolkit server

B. The Windows users are in the same domain as the Communication Control Toolkit server

C. A two-way trust relationship is configured between the Window user's domain Communication Control Toolkit server's domain

D. The Windows users are in a separate and untrusted domain from the Communication Control Toolkit server

Show Answer

Questions 3

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?

A. The Multimedia Contact manager

B. The Contact Center Multimedia Administrator

C. The E-mail Manager

D. The Outbound Campaign management Tool

Show Answer More Questions

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