Which feature of SWSS eliminates the need to repurchase software licenses?

A. software updates

B. expert support

C. license portability

D. license updates

Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?

A. Maximize Customer Investment Value

B. Evaluate Expansion Opportunities

C. Identify Coverage Gaps

D. Capitalize on Renewals

Which sales play focuses on B2B and B2C communication?

A. HR

B. facilities

C. entertainment

D. travel

Which capability can Pexip provide?

A. conferencing

B. video endpoints

C. voice endpoints

D. call center functions

Which action can increase the bottom line and add value to the customer?

A. Offer 24 hour TAC support free of charge.

B. Offer a Cisco Software Services contract.

C. Offer unlimited warranties on all equipment.

D. Offer a discount for referrals.

How can dramatic growth of unstructured work be addressed?

A. flexible working environment and shared spaces

B. increasing the number of cubicles

C. decreasing collaboration

D. expand facilities

Why is Cisco the easy choice for customers?

A. Cisco always has the lowest prices.

B. Cisco provides solutions that already have all options preselected for the customer.

C. Cisco provides complete communication solutions.

D. Cisco is the only company that provides 24 hour support.

Which option does BYOx refer to?

A. bring your own application

B. bring your own XML

C. bring your own device

D. bring your own experience

Which way to handle objections is the best?

A. Refuse to listen to objections.

B. Communicate value and benefits.

C. Agree with objections to get the customer to trust you.

D. Provide documentation on why their objections are invalid.

Which two of the following are concerns that an operations manager may have in making a decision on Cisco Collaboration? (Choose two.)

A. Fast adoption of organizational changes

B. How to engage with external suppliers quickly

C. Reliability of the company infrastructure

D. Go-to-market time of new products or services

E. Changing customer demands