Who is responsible for completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A. Business Partners and Avaya Tier 2

B. Both Avaya Tier 2 and Tier 3

C. Avaya Tier 2 only

D. Avaya Tier 3

A customer can login to the user Web Client successfully but they cannot make or receive calls. While troubleshooting they trace the SBC and find the following trace messages and trace stops reaching SBC:

Which reason is a valid reason for this problem?

A. This indicates that the STUN/TURN Port must be 3847 on SBC Server.

B. This indicates that the STUN/TURN Port is not opened on SBC Server

C. This indicates that the STUN/TURN Port is opened correctly on SBC Server

D. This indicates that the STUN/TURN Port must be 3748 on SBC Server

While using the AAWG Test Application URL, which two commands are run to make a test call to user 1001? (Choose two.)

A. Enter Dial 1001 and hit enter

B. Enter "Call 1001" and hit enter

C. Type "ac" (to activate the call) and hit enter

D. Type "cc" (to activate the call) and hit enter

E. Type command "dc" (to activate the call) and hit enter

A customer logs in to the AADS WebGUI and they get the error message: "User is not Authorized". The customer is unable to login to the AADS WebGUI.

Which log file is the most relevant to diagnose this problem?

A. /opt/Avaya/DeviceServices/7.0.1.0.3345/tomcat//8.0.24/logs/catalina

B. /opt/Avaya/DeviceServices/7.0.1.0.3345/CAS/logs/aads.log

C. /opt/Avaya/DeviceServices/7.0.1.0.3345/tomcat/logs/catalina

D. /opt/Avaya/DeviceServices/7.0.1.0.3345/CAS/7.0.1.0.3345/logs/aads.log

What is the impact of changing "IP Video"? on the "SIP Trunk signaling-group" from between Communication Manager and Session Manager?

A. Avaya Equinox Clients cannot use audio feature on the calls

B. Avaya Equinox Clients cannot use video feature on the calls

C. Avaya Equinox Clients cannot use audio and video feature on the calls

D. Avaya Equinox Clients can only use audio feature on the calls

Refer to the exhibit. A customer logs into the Equinox Management Server and Equinox Video Media Server shows "amber" status under All Devices as shown below.

What can be the problem with the Equinox Video Media Server?

A. Equinox Video Media Server is In-Service but has some alarms

B. Equinox Video Media Server is Out of Service and not reachable

C. Equinox Video Media Server is In-Service but currently unresponsive

D. Equinox Video Media Server is in blocked state by Administrator

What is the command to check the status of Avaya Multimedia Messaging (AMM) status?

A. service AMMService status

B. svc AMMservice status

C. statusaem.sh

D. srv amm status

A customer is trying to analyze the log files from Avaya Aura?Web Gateway. They have logged in to the AAWG server via SSH and they do not remember the location of the AAWG log files. What is the CLI shortcut command/script to run on the Web Gateway to locate the AAWG log files?

A. cdto log

B. cdto logs

C. cd logs

D. cd2 logs

A customer is unable to login to the Equinox Virtual Meeting Room from Avaya Equinox Thick Clients and Web Clients. When they traced the Equinox Management iVIEW.log they observed the following error message.

terminateReason="MCUNoResource">

Which reason is a valid reason for this problem?

A. Equinox Web Collaboration is not available

B. Equinox Management Server is not available

C. Equinox Video Media Server is not available

D. Equinox Audio Media Server is not available

Which monitoring option is a real-time tool available in Avaya Aura?Media Server (AAMS) while troubleshooting the issue?

A. Monitoring -> Real-time viewer

B. Monitoring -> Active Sessions

C. Monitoring -> Real-time Tracing

D. Monitoring -> Capture Traces