Correct Answer: See below for solution.

GO to File -Options -Mail -Stationary and fonts -personal stationary tab -New email messages

Correct Answer: See below for solution.

In message body click on Format Text tab -Change styles -Style set -select Basic (Stylish)

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•Search the “management team” contact group Double click the contact group Click Add Members and then select the desired list and search and add members

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Click on the tasks on the navigation pane and locate the ''Write the Review Report'' task. Click on assign the task option. Select ''Kim Ralls'' and use the following options.

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In calendar locate the ''Process Planning'' meeting, double click and select the entire series option. Click on "recurrence" and then give the desired date in "End By" field.

Correct Answer: See below for solution.

Create a new appointment and give the following options in “Recurrence”.

In Show as, select “Working elsewhere” and save and close the appointment.

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Locate and open the message. Put the curser at the end of the body text, click Insert tab ?pictures- locate "Customer Service Workflow" image from the pictures folder. Insert and send.

Correct Answer: See below for solution.

Go to Calendar and select “Create New Calendar Group”

Enter the name “Management Team”

Add the above persons in members

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File – open and export – Import/Export Import from another program or file Comma separated values Locate the file and import

Correct Answer: See below for solution.

Go to contacts -New contact and do the following