Avaya IP Office Platform Support Certified: 78201X

Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?

A. Web Manager Application

B. System Status Application

C. Monitor Application

D. Manager Application

A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

B. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

C. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.

D. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

E. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

A. H.323

B. SIP

C. ISDN

D. PSTN

E. MPLS