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ITIL Foundation (syllabus 2011): EX0-001

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ITIL Foundation (syllabus 2011): EX0-001

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  • Vendor: EXIN
  • Exam Code: EX0-001
  • Exam Name: ITIL Foundation (syllabus 2011)
  • Certifications: EXIN Certifications
  • Total Questions: 429 Q&As
  • Updated on: May 27, 2026
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EXIN EX0-001 Last Month Results

652
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High Score Rate in Actual EXIN Exams
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Same Questions from the Latest Real Exam

Free EX0-001 Exam Questions in PDF Format

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EX0-001 Online Practice Questions and Answers

Questions 1

Within service design, what is the key output handed over to service transition?

A. Measurement, methods and metrics

B. Service design package

C. Service portfolio design

D. Process definitions

Show Answer

Questions 2

Which of the following areas would technology help to support during the service lifecycle?

1.

Data mining and workflow

2.

Measurement and reporting

3.

Release and deployment

4.

Process design

A. 2, 3 and 4 only

B. 1, 3 and 4 only

C. 1, 2 and 3 only

D. All of the above

Show Answer

Questions 3

Which of the following is the BEST definition of an Incident?

A. Loss of ability to operate to specification, or to deliver the required output

B. A change of state which has significance for the management of a Configuration Item or IT Service

C. A warning that a threshold has been reached, something has changed, or a failure has occurred

D. An unplanned interruption to an IT service or reduction in the quality of an IT service

Show Answer More Questions

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