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IT Service Mgmt Foundation Bridge based on ISO/IEC 20000: EX0-114

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IT Service Mgmt Foundation Bridge based on ISO/IEC 20000: EX0-114

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  • Vendor: EXIN
  • Exam Code: EX0-114
  • Exam Name: IT Service Mgmt Foundation Bridge based on ISO/IEC 20000
  • Certifications: EXIN Certifications
  • Total Questions: 78 Q&As
  • Updated on: May 23, 2026
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Free EX0-114 Exam Questions in PDF Format

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EX0-114 Online Practice Questions and Answers

Questions 1

What is the contribution of Availability Management to the Service Level Management process?

A. Availability Management provides information about the availability of the services being provided.

B. Availability Management acts in consultation with users to determine the availability of IT services.

C. Availability Management supplies data about the availability requirements of users.

D. Availability Management ensures that a Service Level Agreement (SLA) is available for all users.

Show Answer

Questions 2

Who or what should always be informed in case a release is rejected, delayed or cancelled?

A. Business relationship management

B. Change management

C. Incident management

D. The senior management representative

Show Answer

Questions 3

Input from other Service Management processes is required to keep the IT service continuity plan current. Which process has the most to contribute?

A. Change management

B. Availability management

C. Financial management for IT services

D. Problem management

Show Answer More Questions

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