During the Service Manager server configuration, the system prompts you for a valid TCP/IP port. Which port number should you choose for Service Manager?

A. a port number smaller than 1024

B. a port number greater than 1024

C. a port number that is either 80 or 8080

D. any free TCP/IP port number

E. port number 1024 only

Where can notifications be added?

A. from the main "Manage Catalog" screen

B. in the "User Properties" configuration pane

C. from the RAD editor pane

D. from the "Alert Definition" pane

Which RDBMSs are supported when Service Manager and the RDBMS both run on Windows? (Select three.)

A. Microsoft SQL Server

B. Oracle

C. MySQL

D. DB2

E. SQL Plus

F. SYBase

Which Service Manager application rights are required for the person who deploys and configures the Service Request Catalog (SRC)?

A. Service Desk and Change Request

B. Service Desk and Incident Management

C. SOAP API and Service Catalog

D. Service Desk and Change Task

Which Configuration Management feature defines the authorized attributes of a CI configuration?

A. CI Type

B. Managed State

C. Baseline

D. Status

Which file stores the license data?

A. SMLIC.dat

B. License.dat

C. LicFile.txt

D. SM920License.txt

A customer asks you to populate the location table with data specific to the customer's company. Which Service Manager utilities can be used to meet this requirement? (Select two.)

A. Database Manager

B. System Definition Utility

C. Connect-It

D. Wizards

E. Import

A customer wants to implement a solution that provides comprehensive, automated management of service request lifecycle, from point of request through fulfillment. Which Service Manager application must be implemented to accomplish this?

A. Change Management

B. Request Management

C. Service Catalog

D. Release Management

How can you add an operator to an Incident Assignment Group?

A. add the Incident Assignment Group name to the Operator Profile recordadd the Incident Assignment Group name to the Operator? Profile record

B. add the associated contact name to the Change Message Group Definition record

C. add the Incident Assignment Group name to the Operator record

D. add the associated contact name to the Incident Assignment Group Definition record

Which RDBMSs are supported on UNIX with Service Manager running on a Windows operating system? (Select two.)

A. Oracle

B. MySQL

C. Microsoft SQL Server

D. SQL Plus

E. DB2