Custom Picklist fields can be either controlling or dependent fields

A. True

B. False

What is the significance of Primary Master ?Detail Relationship in a Junction Object?

A. Look and Feel is inherited from Primary Master Object

B. Record Ownership is inherited from Primary Master Object

C. No such Significance

D. Both A and B

What happens if a WF task is assigned to a role containing more than one person?

A. The owner of the record that triggered the rule becomes the task assignee.

Which step is required when configuring the new Salesforce for outlook? (Choose 2)

A. Select sync direction and conflict behaviour

B. Select the appropriate config template

C. Assign users and profiles to a configuration

D. Enable the chatter feed sync with Outlook

Workflow rules trigger automatically and are visible to the user.

A. True

B. False

When a record is deleted it sits in the recycling bin for 30 days

A. True

B. False

What are two good use cases for Salesforce approval process? (Choose two.)

A. A sales process that involves approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.

B. A sales process where the first level approval can be denied and automatically routed to the Sales VP for final approval.

C. A sales process where the approval manager is randomly assigned from a public group of managers and a second approval by the Sales VP.

D. A sales process that involves approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.

A system administrator wants to ensure that unique data is always input into a specific field.

Which two field properties should be configured?

Choose 2 answers

A. Required

B. Unique

C. Default value

D. Data Type

Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue." How should an Administrator configure the Case management process to implement this requirement?

A. Create an Assignment Rule to assign all Cases where Status = High to the High Priority Queue.

B. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).

C. Create a Case Milestone to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).

D. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on when the Pencil and Paper case is created.

The warehouse manager has received a new product line of containers. Management wants a spreadsheet of new products and a separate spreadsheet of pricebooks loaded into Salesforce. Which Salesforce data tool should the System Administrator use to meet this request?

A. Data Import Wizard

B. Mass Create Records

C. Data Loader

D. Mass Transfer Records