A master catalog organization (ABC) authorizes its sub-catalog organization (XYZ) to manage an item category "Gift items" within its master catalog.
When adding items to the 'Gift items" category, which statement is true?
A. items can be added to the=Gift items" category only by the sub-catalog organization XYZ
B. items can be added to the "Gift items" category only by the master catalog organization ABC.
C. items can be added to the 'Gift items" category by the master catalog organization ABC and by any of the sub-catalog organizations that belong to the master catalog organization ABC.
D. items can be added to the "Gift items"category by both the master catalog organization ABC and the sub-catalog organization XYZ.
An electronic retailer offers installation services for Home Theater systems, and the customer has the option of selectingthis service at the time of order Placement.
How should the implementation professional set the service item configuration to fulfill this servicing requirement?
A. Special Services
B. Delivery Services
C. Value-Added Services
D. Provided Services
A large retailer sells home theater packages together with an optional, billable, installation service. To date, the installation service has only been available to customers who purchase the home theater package from the large retailer. To be competitive, and to tap into an additional source of revenue, the retailer would now like to sell the installation service as a stand-alone service, eliminatingthe need for a customer to first purchase the home theater package from them. An implementation professional must configure the IBM Sterling Order Management system to allow the retailer's CSRs to sell the home theater installation service as a stand-alone service.
Which course of action is the MOST appropriate?
A. Create a "special1service item to satisfy the retailer's request
B. Create a procedure that associates the installation service with a zero cost "ghost" home theater package
C. Configure a multi-price type to include the installation charge along with the home theater price
D. Create a provided service item in IBM Sterling Business Center with the option "Association with product is required" checkbox cleared
II was found during an implementation that the input to a particular API component in a service did not contain the sales order document type in the input.
How can this be fixed in the production environment without having to redeploy the application'?
A. Add a Nomenclature component before the API component to stamp the DocumentType attribute
B. Add an XSL Translator component before the API componentto stamp the DocumentType attribute.
C. Add a Defaulting component before the API component to stamp the DocumentType attribute.
D. Add the sales order document type to the template of the API component.
An implementation professional needs to define shipping conditions such as "Do not mix items fromdifferent order number in a shipment".
How can this be set in IBM Sterling Order Management?
A. Under Logistics Management, go to Cross Application > Logistics Rules
B. Under Application Platform, go to System Administration > Logistics Rules
C. Under Application Platform, go to Participant Setup (for Seller Enterprise) > Roles and participation > Seller attributes
D. Under Logistics Management, go to Logistics > Shipment Planning
A large retailer is out-of-stock on a lire model from the ABC tire company that is requested by a customer.
Which type of association with respect to the ABC tire model canbe configured in IBM Sterling Business Center to prompt the CSR to offer the customer a similar tire from the XYZ tire company?
A. Up-sell association
B. Competitive association
C. Cross-sell association
D. Alternative association
A sales order was paid for using a combination of the following payment methods:
Customer Account ($20)
Gift Card ($10)
Credit Card ($90)
Gift Cards are configured such that the refund amount is returned to the Customer Account, and Credit Cards are configured to refund to the Credit Card used. The Refund Sequence for the Customer Account is 0 and Credit Card is 0. If this sales order is returned, how is the order completely refunded?
A. The Credit Card is refunded S90, the Customer Account is refunded $20, then the Gift Card is refunded $10
B. The Credit Card is refunded S90, then the Customer Account is refunded $30.
C. The Customer Account is refunded the full amount of $120.
D. The Customer Account is refunded S30, then the Credit Card is refunded $90.
Which configuration option is INCORRECTwhendealing with external availability in document specific fulfillment rules?
A. Do not validate reservation ID externally during order line reservation creation
B. Do not check external availability during release
C. Do not check external availability during schedule
D. Do not check external availability during reservation
During the holidays, a large retailer wants to offer customers a free inkjet printer when they buy a new laptop and a laptop carrying case. The implementation professional will need to configure a Price Rule in IBM Sterling Business Center .
Which Price Rule type is the BEST choice?
A. Combination
B. Buy One Get One (BOGO)
C. Free Promotion
D. Cross-Sell
n the out-of-the-box order fulfillment pipeline, what does the "Consolidate toshipment" transaction do?
A. Either consolidates to existing shipment or creates a new shipment
B. Always creates a new shipment for a Given Order release
C. Shipment will not be created if the given order release cannot be included in an existingshipment
D. Always finds an existing shipment into which the Release can be included