Web Channel displays personalized content on your website. How many domains can use Web Channel?

A. Two domains are supported.

B. Unlimited domains are supported.

C. One domain is supported.

D. Up to 10 domains are supported.

You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form. Is it possible to check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?

A. Yes, under Management > Forms Settings.

B. Yes, under Analytics > Registrations > Per Contact Source.

C. No, the Registrations report is not shown in real time.

D. Yes, under the Shopify Customer Registration event in a Tactic.

In which node can you choose filters and conditions such as "Country equals US"?

A. Didn't click link

B. Quick filter

C. Email behavior check

D. Filter switch

A test user received an email with a form to confirm a premium newsletter subscription. The content of the opt-in invitation has a typo: "Yes, I WULD like to receive emails about new products and special promotions." Where can you correct this?

A. Management > Form Settings > Opt-in invitation and interests

B. Channels > Email campaigns

C. My profile > Form default language

D. Management > Form settings > General format

You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?

A. Set available to false in product catalog for all products the brand.

B. Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.

C. Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product's pages.

D. Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products' pages.

You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?

A. Use full name and email address as the unique identifier.

B. Use the same identifier across all channels.

C. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.

D. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.

You want to create a new Lookalike Audience for Facebook in CRM Ads, but a status error message appears saying "Too few contacts". How is this possible? Note: There are 2 correct Answer: to this question.

A. The audience is updated on a daily basis only.

B. The audience was archived.

C. The network audience was created but there are not enough contacts.

D. The network audience was created but the transfer of the contacts failed.

How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?

A. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100

B. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum

C. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0

D. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer

A one-time promotional email campaign is scheduled to be sent for all female contacts in the database. New contacts are added automatically to the contact database and all new registrations should be included in the recipient source of the email. Which recipient source do you use?

A. Email Setting > Recipient source > Generated through an event > On Registration

B. Email Setting > Recipient source > Mobile Engage segment

C. Email Setting > Recipient source > Web behavior segment

D. Email Setting > Recipient source > Using a segment

You want to connect your own hosted databases to SAP Emarsys Customer Engagement using Relational Data Service (RDS). Which of the following connection types require a certificate authority (CA)? Note: There are 3 correct Answer: to this question.

A. Google BigQuery

B. Amazon Redshift

C. Snowflake

D. PostgreSQL

E. MySQL