APM combines with several ServiceNow technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A. Identify your customer's applications' underlying technologies.

B. Identify your customer's application services.

C. Produce a horizontal picture of a customer's business applications.

D. Create an application inventory.

Which attributes can be used to categorize business applications? (Choose four.)

A. Application Score

B. Application Name

C. Application Family

D. Portfolio

E. Category

F. Business Unit

Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?

A. Lifecyle Model

B. Ignore Technical Risk

C. Lifecycle Release

D. Lifecycle Full Version

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

A. Level 2

B. Level 1

C. Level 3

D. Level 4

When you approve a retire a Business Application request, which system property determines whether a project or a demand is created?

A. sn_apm.retireBusinessApplication

B. sn_apm.retireBusinessApplicationTaskType

C. sn_apm.businessApplication

D. sn_apm.retire

What is the name of the basic plugin for the APM application?

A. Application Portfolio Management

B. Business Planner

C. Financial Management for APM

D. Application Portfolio Management - ATF Tests

Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?

A. Discovery

B. Software Asset Management

C. APM

D. ServiceMapping

If a customer asks you how ServiceNow's ServiceMapping application works in order to support APM, how would you explain it?

A. Identifies all hardware and software CI's and other dependencies that support that service.

B. Drills down to provide application services, vulnerabilities and risks.

C. Creates an API to manage seamless application services.

D. Provides software entitlements through a top-down approach.

Which job will generate scores for all indicators and business applications across all profiles?

A. Business Application Certification Quarterly

B. Load Application Indicators and Compute Application Scores

C. Analyze PA scores and PA snapshot tables

D. Load TPM Risk Parameters and compute Application Service Risks

What information does Hardware Asset Management provide to support decisions about business applications and application services?

A. Software Lifecycle

B. Business Capability

C. Application Capability

D. Hardware Lifecycle