What does the Load Application Indicators and Compute Application Scores job do?

A. Generates scores for all indicators and business applications across selected profiles

B. Generates scores for selected indicators and selected applications across all profiles

C. Generates scores for all indicators and business applications across all profiles

D. Generates scores for all indicators and selected applications across all profiles

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A. Identify your customer's applications' underlying technologies.

B. Identify your customer's application services.

C. Produce a horizontal picture of a customer's business applications.

D. Create an application inventory.

Which attributes can be used to categorize business applications? (Choose four.)

A. Application Score

B. Application Name

C. Application Family

D. Portfolio

E. Category

F. Business Unit

What relationship type is used to describe a relationship between a business capability and a business application?

A. Used: Used by

B. Depends on: Used by

C. Provides: Provided by

D. Runs on: Runs

When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?

A. Implementing

B. Retired

C. In Production

D. Pilot

What is the guiding framework that a project team should use when designing the APM architecture?

A. Information Technology Infrastructure Library (ITIL)

B. Project Management Professional (PMP)

C. Common Services Data Model (CSDM)

D. Design Implementation Outcomes (DIO)

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

A. Level 2

B. Level 1

C. Level 3

D. Level 4

What are the stages of the APM rationalization process?

A. Measure, Evaluate, Decide, Take Action, Baseline

B. Identify, Measure, Evaluate, Decide, Take Action

C. Identify, Measure, Decide, Take Action, Communicate

D. Identify, Measure, Evaluate, Take Action, Certify

What information does Hardware Asset Management provide to support decisions about business applications and application services?

A. Software Lifecycle

B. Business Capability

C. Application Capability

D. Hardware Lifecycle

During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?

A. sn_apm.apm_admin

B. sn_apm.apm_user

C. sn_apm.apm_analyst

D. business_planner