An HR Admin without the System Admin role can do what? (Choose three.)

A. Grant roles to users or groups

B. Modify the HR Administration > Properties

C. Reset user passwords

D. Create HR Criteria

E. Configure business rules

F. Add users to groups

How many User Criteria Records may be applied to a single KB or KB Article?

A. Only two

B. Only three

C. Unlimited

D. Only one

What role is required, at a minimum, to view confidential HR Profile data?

A. HR Admin [sn_hr_core.admin]

B. HR Basic [sn_hr_core.basic]

C. LE Admin [sn_hr_le.admin]

D. HR Manager [sn_hr_core.manager]

What does ServiceNow now call the HR application?

A. HRDS - HR Deliver Service

B. HRSM - HR Service Management

C. HRMS - HR Management System

D. HRSD - HR Service Delivery

Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.

What else must be done to allow the Script Includes to work in the HR application?

A. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied.

B. You must create a custom ACL to allow the script includes to work.

C. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.

D. You must change Scope for the script includes to work.

How is the HR template associated with an HR service?

A. On the HR service record

B. On the Lifecycle Event Activity Set

C. On the HR template record

D. On the HR case

Which of the following are predefined Dashboards that are installed with HR Case Management? (Choose three.)

A. Manager Dashboard

B. Overview

C. Workforce Administration Dashboard

D. Onboarding Dashboard

E. Employee Relations Cases Dashboard

F. HR Case Dashboard

When using the Generate HR Profiles module to create HR Profiles, what field must be completed to ensure the employees are granted the appropriate Client Role?

A. Employment type

B. Profile type

C. Employee type

D. User type

Which of the following applications is installed with the Human Resources Scoped App: Core plugin?

A. Employee Service Center

B. Employee Document Management

C. Lifecycle Events

D. HR Case Management

What settings define and track cross-scope access to applications?

A. Access Controls

B. Restricted Caller Access

C. Access Restrictions

D. Business Rules