Identify the missing word in the following sentence.

The definition of (?) is a collection of practices influenced by the enterprise's policies and procedures that takes input from a number of sources, manipulates the inputs and produces outputs.

A. Principles

B. Intrinsic goals

C. Enterprise goals

D. Processes

Which characteristic should a good policy framework provide?

A. A structure for consistency

B. Detailed process activities

C. Access to social media

D. Confirmation that practices are applied

Identify the missing word(s) in the following sentence.

Service capabilities are leveraged primarily through the [ ? ] to deliver internal and external services.

A. Physical infrastructure

B. Processes

C. IT Goals

D. Policies

In what order would the following stages of the Information Cycle occur?

1 Transform Information 2 Create Value 3 Transform Knowledge

A. 2,3,1

B. 1,2,3

C. 3,1,2

D. 1,3,2

Which practice would be LEAST likely to drive desired behavior in an enterprise?

A. Communication of desired behaviors

B. Awareness of desired behaviors

C. HR Principles and Policies

D. Incentives and rewards

What is the name of the Change Enablement life cycle Phase which supports 'Phase 4 -What needs to be done'?

A. identify role players

B. Define target state

C. Plan programme

D. Define problems and opportunities

How does the flexibility of COBIT design factors benefit an enterprise?

A. It allows users to modify existing focus areas while ensuring new ones cannot be added

B. It allows users to define and build the enterprise IT strategy from the framework

C. At allows users to tailor the framework to align with specific enterprise needs

Which of the following is a component of the governance system that provides an enterprise with the tools and systems for IandT processing?

A. Information

B. Principles, policies and frameworks

C. Services, infrastructure and applications

Which of the following is MOST critical to ensuring the objective of managed availability and capacity?

A. Allocation of budgets for business continuity

B. Future prediction of IandT resource requirements

C. Identification of single points of failure

Which of the following is MOST important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk?

A. A managed system of internal controls

B. A continuity of operations response plan

C. A risk management framework