Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:

1.

Leverage Chatter for collaboration.

2.

Private project collaboration between the customer and Universal Containers. Leverage documents, tasks, and events in the project space.

3.

Customers can only see and access their projects.

What is the most efficient way for the Salesforce Admin to fulfil these requirements?

A. Create unlisted groups and add project records to the group

B. Add private groups and add project records to the group

C. Build a custom Visualforce project space and control access through sharing

D. Use custom objects, record feeds, and control access through sharing

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

B. Make sure customers are not members of other Salesforce Communities.

C. Test the Community for member activity, including cases and articles.

D. Formalize the member registration process, including automating the account assignment orperson account creation.

E. Performance test the Community with a large number of members with increased activity.

Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?

A. Create a page layout for leads and assign it to those profiles that have access to the Community

B. Create a Detail page for invoices and add the page as a Navigation Menu item

C. Add Opportunities as a Salesforce Object in the Navigation Menu

D. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

A. Community Settings

B. Community Builder

C. Force.com Sites

D. Site.com Studio

Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal.

What should the Salesforce Admin do in the Communities to support this login requirement?

A. Add Social-Sign-on to allow users to log in from the Portal without signing into the Community.

B. Enable Guest User access in Communities to support seamless access to Communities from the Portal.

C. Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community.

D. Enable Community login support for employees in the Portal configuration.

Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?

A. Use the Case object with full layout, return five records, and use the "My Cases" list view.

B. Use the Case object, return five records, use the "My Cases" list view, and disable public access.

C. Use the "My Cases' list view with compact layout, return five records, and disable public access.

D. Use the Case object with compact layout, retum five records, and use the y Cases" list view.

A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?

A. 5

B. 6

C. 8

D. 18

One of the features of Salesforce Communities is being able to nest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?

A. Level 1 = 25, Level 2 = 15, Level 3 = 10

B. Level 1 = 20, Level 2 = 20, Level 3 = 20

C. Level 1 = 10, Level 2 = 15, Level 3 = 20

D. Level 1 = 25, Level 2 = 10, Level 3 = 10

E. Level 1 = 35, Level 2 = 10, Level 3 = 15

The Universal Containers marketing department has approved a digital experience concept. The CTO has

specified that all pages must always load within two seconds and be supported by older browsers.

What underlying Community infrastructure should the Community Cloud consultant utilise to build the

Community?

Select one or more of the following:

A. Tabs + Visualforce Community

B. Salesforce Sites

C. Koa or Kokua Community template

D. Lightning Community

Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.

Select one or more of the following: A. Assign articles directly to Navigational Topics

B. Assign Data categories to Chatter profiles and map to Topics

C. Assign Topic categories to articles

D. Assign Data categories to articles and map to Topics