Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
A. Users with the High Volume Customer Portal license
B. Users with the Customer Community license
C. Users with the Customer Community Login license
D. Users with the Customer Community Plus license
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
A. Enable Guest User access in Communities to support seamless access to Communities from the Portal
B. Configure Single Sign on in Salesforce and reuse the federated authentication providers in the Community
C. Add Social Sign on to allow users to log in from the Portal without signing into the Community
D. Enable Community login support for employees in the Portal configuration
Your company is using the Napili template and is expanding internationally and now requires your Community to support multiple languages what steps should you take to support this in your community?
A. Multiple community languages are not supported5. Enable the Language Picker in the Community Builder and select the supported languages in Community Settings
B. Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template
C. Enable Community Language Picker in the setup menu and select the supported languages in the Community Builder
D. Enable the Language Picker in the Community Builder. Salesforce will automatically present a list of supported languages
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
A. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
B. Use a Community Moderation Rule
C. Define Community Member Criteria
D. Leverage the Community Cloud Moderation API with APEX
What declarative Community Branding features are available in the Community Builder? (Choose 3)
A. Custom Fonts
B. Company Logo
C. Accessibility Colours Selection
D. Overlay Colour
E. Header Fonts
You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?
A. Community Manager
B. Force.com Site Settings
C. Community Builder
D. Sites Settings
E. Community Settings
Universal Containers needs to create a Support Community with the following requirements:
Customer and partner users will be members of this community and use the Customer Community and
Partner Community License, respectively.
A customer user should be able to see all cases opened for their account, including cases opened by their
colleagues.
Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? (Choose 2)
A. Select the Community User Visibility checkbox
B. Enable Super User access for customer users
C. Set up Delegated Admin access for customer users
D. Create a Sharing Set on the Case object
Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:. Each business unit can only collaborate with its partner network.. Partners only see Knowledge articles and content specific to their business unit.. Some business units allow partners to raise support cases.. Some partners work with multiple business units. How should a Salesforce Admin meet these requirements?
A. Build a Community for each business unit and assign partners to the relevant Communities
B. Build one Community and allow the partner profiles to be assigned based on the business unit
C. Build one Community and segment partner visibility by turning off Community User Visibility
D. Build a Community for each business unit and allow partners to have separate login credentials
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community. Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
A. Add a generic component and name it Leaderboard
B. Enable Chatter for the Customer Service Napili Community
C. Drag and drop the Reputation Leaderboard component onto the home page
D. Create a custom Lightning component and add it to the home page
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before theCommunity launches? (Choose 3)
A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
B. Performance test the Community with a large number of members with increased activity C. Test the Community for member activity, including cases and articles
D. Formalize the member registration process, including automating the account assignment or person account creation
E. Make sure customers are NOT members of other Salesforce Communities