Which two types of record access should an administrator grant through sharing rules? (Choose two.)

A. Read/Write/Delete

B. Read/Write

C. Read Only

D. Read/Write/Transfer

Which circumstance will prevent a system administrator from deleting a custom field?

A. The field is used in a page layout.

B. The field is used in a report.

C. The field is part of a field dependency.

D. The field is used in a workflow field update.

Under which three conditions should a validation rule be used to prevent invalid data? (Choose three.)

A. When records are deleted by a user.

B. When records are imported.

C. When records are submitted using web-to-lead.

D. When records are updated by a workflow rule.

E. When records are edited and saved by a user.

The support group at Universal Containers wants agents to capture different information for product

support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than

the lifecycle for inquiry cases.

Which three features should an administrator use to meet these requirements? (Choose three.)

A. Support processes

B. Page layouts

C. Permission sets

D. Field-level security

E. Record types

Universal Containers wants to back-up Salesforce data on a monthly basis. Which tools can a System Administrator use to meet this requirement?

A. Data Loader, Reporting Snapshot, Report Export

B. Data Loader. Scheduled Report, Reporting Snapshot

C. Data Export Service, Reporting Snapshot, Einstein Analytics

D. Data Export Service, Data Loader, Report Export

Which three settings are controlled by a user's profile? (Choose three.)

A. Field-level security

B. Locale settings

C. Record type assignment

D. Assigned apps

E. Feature license assignment

Universal Containers uses a Private data access model for Cases. Support agents own cases, and

occasionally product specialists need access to cases in their product line.

Which two actions will result in the needed access? (Choose two.)

A. Case owners manually add product specialists to ad hoc case teams.

B. Case owners configure pre-defined case teams.

C. A case escalation rule assigns ownership to product specialists.

D. Administrators configure pre-defined case teams and assignment rules.

Which three types of customization should be done on Activities (tasks and events)? (Choose three.)

A. Workflow Rules

B. Custom Fields

C. Validation Rules

D. Field tracking

E. Assignment Rules

What relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?

A. Each account may or may not have related contacts.

B. Each contact must have a related account.

C. Each account must not have related contacts.

D. Each contact may or may not have a related account.

A user is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.

Which two ways should the administrator help the user log into Salesforce? (Choose two.)

A. Click Unlock on the user's record detail page.

B. Log in as the user and enter a new password.

C. Click Reset Password on the user's record detail page.

D. Send an email to the user containing the user's password.