DRAG DROP
A company has an on-demand self-service portal. What is the most likely sequence of events in the service catalog when an IaaS service is provisioned?
Select and Place:

DRAG DROP
A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process?
Select and Place:

An IT organization for a medium sized grocery retailer is considering adopting ITaaS. As a first step, they performed an inventory of all existing IT capabilities to determine the ones that could be offered as stand-alone services to their lines of business through a service catalog.
As a cloud architect on the IT team, what would you recommend?
A. Patch Management
B. Authentication
C. Network
D. Storage
An organization is currently virtualized, and the CIO is planning for the transition to ItaaS. They are striving to make significant changes to internal IT processes and policies in order to streamline operations, and to improve service levels by deploying automation and orchestration tools.
What is the most important consideration when choosing the orchestration tool?
A. Verify that the compute, storage and network element management tools can gather the required data for centralized management
B. Allow the chargeback tool to integrate with external service provider infrastructure for unified cost charging
C. Integrate with existing heterogeneous IT management tools including service desk, service catalog, performance monitoring and reporting
D. Allow addition of more IT services to the service catalog to meet the business demands
A bricks-and-mortar electronics retailer wants to increase sales by selling products through an online portal in addition stores. To achieve this, they have assembled a team of software developers to build the online portal and the selling capability.
Which cloud service model should they consider to quickly develop this solution?
A. PaaS
B. IaaS
C. SaaS
D. BaaS
What is the most important goal of an IT transformation to the cloud?
A. IT operates more efficiently and at less cost
B. IT should be more responsive and agile
C. IT is aligned to business outcomes and demonstrates value
D. IT should be a broker for external services
You are architecting a new cloud application for your company. You have been tasked to determine the impact of the company's required governance directives across the full lifecycle. What governance element should you apply during the build of the service?
A. Using approved development methods and policies
B. Following all requirements for putting together a service proposal
C. Determining how customer satisfaction will be measured
D. Utilizing existing IT capabilities if policies allow
An organization is categorizing their existing services against service characteristics to determine how ready each one might be for the catalog. Part of this effort involves looking at the following three attributes for each service characteristic: considerations, benefits, and tradeoffs.
What attributes correspond to the following characteristics: Loosely Coupled, Idempotent, and Service Contract?
A. Consideration: late or dynamic binding of services Benefit: development and implementation cost reduction Tradeoff: complexity grows as number of services increases
B. Consideration: late or dynamic binding of services Benefit: improves reliability and scale Tradeoff: high degree of cooperation and agreement of design standards and conventions
C. Consideration: standardized service contracts and metadata definitions Benefit: improves reliability and scale Tradeoff: complexity grows as number of services increases
D. Consideration: standardized service contracts and metadata definitions Benefit: development and implementation cost reduction Tradeoff: high degree of cooperation and agreement of design standards and conventions
In a hypothetical future scenario, a security company has deployed a large fleet of surveillance drones to observe customer facilities. Audio and visual as well as radio spectrum and infrared data are transmitted back to the security company for processing. The data is run through multiple virtual assistances and expert systems to detect and tag anomalies and potential threats in the data streams before passing team along to human security personnel.
What emerging 3 rd Platform technologies would enable the desired capabilities?
A. Big data analytics, augmented humans, and robotics
B. Robotics, machine learning, and big data analytics
C. Augmented humans, robotics, and machine learning
D. Machine learning, big data analytics, and augmented humans
An online retailer has been experiencing tremendous growth in the past two years. Until now, they have been using a private cloud architecture to run their online business. In order to support the growth, they have decided to invest in hybrid cloud services.
What is a primary consideration when moving to a hybrid environment?
A. Service architecture is simplified
B. Service costs are high
C. Software licensing a very complex
D. Service consumption is low