A technician sets up a new computer system and connects the keyboard and mouse to the PS/2 ports. When the computer boots, the BIOS gives a keyboard and mouse error. Both devices are connected.
Which of the following is the solution?
A. Swap the mouse and keyboard to the other PS/2 ports.
B. Remap the mouse and keyboard in the BIOS.
C. Update the BIOS to recognize the newer keyboard and mouse.
D. Configure the keyboard localization settings.
Which of the following protocols is used to secure communications between sender and receiver?
A. SIP
B. SNMP
C. SSL
D. SMTP
Which of the following is a common characteristic of open source software?
A. Update cycles are dictated by the manufacturer
B. Modifications to core functionalities are made by the manufacturer
C. Can only run on certain manufacturer processors
D. Can be fully modified by the user
A user is at the office and has a cellular phone that previously functioned properly. The phone is powered on with a fully charged battery. However, the phone does not have connectivity.
Which of the following describes the problem?
A. Phone is disconnected from WiFi
B. Provider is conducting system testing
C. MAC address is bad
D. Phone is in airplane mode
A user wants to have the latest security patches and bug fixes installed on a computer. Which of the following is the BEST method to achieve this?
A. Configure anti-malware updates
B. Manually update before each use
C. Update every six months
D. Schedule automatic updates
To increase security, which of the following is the BEST feature to disable on a mobile device when not in use?
A. Wireless
B. GPS
C. Network
D. NFC
A technician wants to keep a router up to date.
Which of the following MUST be updated regularly?
A. SSID
B. Administrator password
C. Wireless encryption
D. Firmware
A user purchases a new desktop computer and requires assistance setting it up.
Which of the following describes the BEST resource the user should reference?
A. Technical community group
B. Local retail store technical support
C. Internet search engine
D. Manufacturer documentation
Which of the following actions can a technician take to reduce the chances of static charges being built up? Each correct answer represents a complete solution. Choose three.
A. Wear silken clothes.
B. Do not wear wrist strap.
C. Remove carpets from computer rooms.
D. Wear cotton clothes.
E. Increase humidity level.