As part helps disadvantaged child, It works in partnership with local education authorities and health services to supported those children who need it most. The charity has 5 trustees, 27 full-time employees and 33 volunteers.

As what will the volunteers be shown on an organsation model of the charity?

A. Part of the environment.

B. Supplier

C. Customer

D. Process

ANTAB specializes in manufacturing tablet computer, which are rebadged by its customers and sold under the customer's brand name. Recently, some customer have suggested that a dual-boot tablet that can run more than one operating system would improve their competitive edge.

This would require a significant changein the manufacturing process and will require a decision from senior management, supported by a business case. How would this suggestion by represented on an organization model of ANTAB's business?

A. Customer request

B. Supplier input

C. Output from a process.

D. Factor in the external environment

No Exit Suppliers has decided to implement a Commercial Off the Shelf (COTS) inventory management solution to improve its stock (Inventory) control Before the solution is implemented, all current stock levels and stock locations will be migrated into a related database to ensure that the solution starts with accurate information. Once the system is implemented, all stock movements will be tracked via barcode scanningtechnology.

To ensure that the proposed solution is acceptable, which exceptional condition MUST be proved?

A. Stock levels cannot fall below the minimum stock reorder level.

B. Inaccuracies in the migrated stock level can be corrected.

C. Stock level is reduced when orders are dispatched.

D. Changes in stock level can be monitored on a daily basis.

A classic car racing club has regular race days.A business analyst has produced a series of 'to-be' business process models, showing re-designed tasks and process improvements these redesigned tasks and processes include:

1.

Monitor race positions The real-time display of race positions and lap times.

2.

Inspect cars Cars need to comply with racing regulations and experts are required to inspect cars both before and after a race

3.

Restrict accessto the cars and the pits needs to be restricted to selected people and these access restrictions need to be enforced

4.

Comply with data protectionlegislation.All proposed record management systems must comply with government regulation concerning data storage and access. Which of these is a functional requirement of an IT solution?

A. Monitor race positions

B. Inspect cars.

C. Restrict access.

D. Comply with data protection legislation

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case wasprimarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course

of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

A. Processes.

B. Information and Technology

C. People.

D. Organisation

When ordering goods from an online shop, a customer is given a choice of delivery methods. If the customer lives within certain qualifying locations, they can select same day delivery for an extra cost.

Request of location the customer can choose to have their order delivered to their home for a change of £2 select a weekend delivery to their home for £6, or choose to have their order delivered to a local store to collect, which is free.

Purchase of large products are dealt with by a separate delivery service, so customer are contacted once their order has been placed to arrange special delivery. What are the input for the task select delivery type?

A. The customer's preferred delivery day and the customer's location

B. The customer's location and the customer's preferred delivery day

C. The products the customer has bought and the location of the local store

D. The products the customer has bought and the customer's location

Thomas is the secretary to the managementboard of a large oil company.He is preparing the papers and chasing up the actions from the last board meeting.Board meetings take place quarterly and always include the collation of monthly sales performance figures, an overview of operating costs and a review of market conditions.

As Thomas is pulling the sales figures together, he receives a phone call from the finance director who tells him that recent government changes to the export tax rate will mean that operating costs will need to be amended before they are presented to the board

Which type(s) of business event is/are NOT present in this scenario?

A. Internal

B. External

C. Time-based.

D. Internal and external

WALL Ltd is expanding through new product innovation andcompetitoracquisition. The business administrator support unit of WALL Ltd has implemented updates tohandleincreased load on the payroll caused by this expansion of the

business, Payroll is a critical business application. The following business scenarios are being considered:

a-Production of the payroll summary on completion of pay calculation.

b-Taking new employees into the payroll after a business acquisition.

c-Responding to local employment regulations.

d-Introduction to local employment regulations.

e-Introduction of new payment terms and condition.

Entry of absence information approved by HR.

Which of these business scenarios will MOST LIKELY give an indication of how well the updated payroll is performing?

A. b, d and e

B. b, d and e

C. a, c and e

D. b, c and d

E. a, d and e

A company has the following issue to consider:

A- The way staff interact with customers

B- The image it wishes to portray

C- The price of competing products.

D- The margin that it aims to make.

A. b and c

B. a and c

C. a and b

D. b and d

ACOMP buys in and then re-bands electronic products for various markets, including selling on to the selling on to other wholesales. It finds that business processes need to be adapted to new circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help it adjust its internal processes more quickly.

Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?

A. Harmon's organizational model.

B. The POPIT model.

C. Value chain analysis.

D. Standardised process modeling notation.