A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements? Choose 3 answers
A. Text Block
B. HTTP Action
C. Text Area
D. Select
E. Multi-select
A business Implements FlexCards in their customer 360?view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?
A. Redirect
B. Event
C. Navigate
D. URL
Which OmniStudio tool is optimized for performance and minimizes configuration time?
A. Integration Procedure
B. DataRaptor Extract
C. DataRaptor Turbo Extract
D. Calculation Procedure
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?
A. User Roles
B. Conditional Views
C. Script Configuration
D. Script Profiles
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation? Choose 3 answers
A. Headline
B. Radio Group
C. Email
D. Text Area
E. Range
Which three use cases should be implemented using Calculation Procedures and Matrices? Choose 3 answers
A. Use a house's address, size, and age of the building to determine an insurance premium.
B. Use rules to determine eligible insurance products based on a house's address and age of the building.
C. Use location and past usage to determine the monthly cost for an energy product.
D. Use the product color and capacity to determine the price of a product.
E. Use risk factors for an insured item to determine different insurance product options.
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
Allow the user to enter contact and address information Require the user to enter age, gender, and optionally income bracket Compute a discount percentage per product based on the customer data provided Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements? Choose 3 answers
A. OmniScript
B. Integration Procedures
C. Calculation Procedures and Matrices
D. FlexCard
E. OmniStudio Action
Which three of the following are functions of a Text Block element in OmniScript? Choose 3 answers
A. Error conditions
B. User input fields
C. Links or images
D. Text formatting
E. Table formatting
A company is beginning their first project using Calculation Procedures and Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?
A. It aggregates data elements that have been calculated separately.
B. It verifies data types in the algebraic calculations of the calculation procedure.
C. It generates sample input and output JSON that can be easily used to build DataRaptors.
D. It allows developers to create what-if calculations.
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
A. DataRaptor Load
B. Integration Procedure
C. Calculation Procedure
D. FlexCards