DRAG DROP

Select each Flow Shape on the left and drag it to the correct Use Case on the right.

Select and Place:

With Pega's Situational Layer CakeTM approach, how do you configure a regional variation for Human Resources (HR) time off cases?

A. Create a rule for the variation and add the rule to the common layer of the application.

B. Create a rule for the variation and add it to a secondary common application layer.

C. Create a rule for the variation and add the rule to the layer for the region.

D. Create a rule for the variation and replace the existing HR time off rule in the application common layer.

A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base.

What approach maximizes reuse and maintainability?

A. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.

B. Place the updated rules into a new ruleset and include the new ruleset in a new application.

C. Place the updated rules into a new ruleset and include the new ruleset in a new version of the application.

D. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.

A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types.

Select the case lifecycle design that satisfies this requirement.

A. Add a user view for requesting information to the Select Account Type assignment.

B. Add an optional action to the stage that contains the Select Account Type assignment.

C. Add a case-wide optional action.

D. Add a router to the Select Account Type assignment.

You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service.

How do you configure assignment routing to review warranty service requests?

A. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

B. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

C. Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

D. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

A customer views a product available in multiple color options. The customer must select only one color for each product.

Which UI control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

A. Radio buttons

B. Text input

C. Drop-down

D. Check box

You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number. Which validation approach restricts entries to the required format?

A. Text data type

B. Validate rule

C. Edit Validate rule

D. Min/Max characters

You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores.

How do you test that the process flows correctly based on the decision?

A. Use the Run Rule window to create a unit test to evaluate the flow rule.

B. Use a declare expression to set a value for the standardized test score field.

C. Use Live UI to see how the case processes and if an error occurs.

D. Use the Clipboard tool to set a value for the standardized test score field.

A car insurance quote request requires a view for potential customers to enter information to process the request. What are the primary considerations to make before you configure fields in the view?

A. The fields users need to see, if the field is required, and where data is sourced from

B. The fields users need to see, where data is sourced from, and how users enter values

C. The fields users need to see, how users enter values, and if the fields are required

D. The fields users need to see, if the field is required, and if the fields include a date type

An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the application contains three copies of the pyDefault data transform that set property values for two properties, Work Item Urgency and Prefix.

If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?

A. Work Item Urgency = 10, Prefix = [no value]

B. Work Item Urgency = 0, Prefix = "C-"

C. Work Item Urgency = 10, Prefix = "C-"

D. Work Item Urgency = 20, Prefix = "A-"