Correct Answer: C

If a project manager continues to receive project-related work after the project has been released into production, it suggests that the project closure phase was not completed properly. The project closure phase involves several activities,

including ensuring that all project deliverables are accepted, documenting the lessons learned, releasing project resources, and formally closing the project. If these activities are not completed, the project can remain `open' in a sense,

leading to continued work and inquiries.

References: The answer is based on standard project management practices and the importance of the project closure phase as described in project management literature. For detailed information, please refer to the CompTIA Project+

Study Guide and other official CompTIA resources. Specific references to the closure phase can be found in the CompTIA Project+ PK0-005 Cert Guide1 and the CompTIA Project+ Certification Exam Objectives.

Correct Answer: B

Obtaining approval for changes to software is crucial to ensure that the changes do not negatively impact other functionalities of the software. Approval processes typically involve a review that assesses the potential impacts of the change,

which helps in mitigating risks associated with the change.

References: The answer is based on standard project management practices and the typical use of change control processes in software development. For detailed information, please refer to the CompTIA Project+ Study Guide and other

official CompTIA resources.

Correct Answer: AD

Company vision and mission statement should be considered in the evaluation of the project portfolio based on the company's strategic plan. Company vision is a statement that describes the long-term aspirations and desired future state of the organization. Company mission statement is a statement that defines the core purpose and values of the organization and how it serves its customers and stakeholders. These statements provide direction and guidance for the strategic planning and decision making of the organization. They also help to align the project portfolio with the organizational goals and objectives and ensure that the projects and programs in the portfolio deliver value and benefits to the organization.

Correct Answer: A

A rollback plan is a part of the project management plan that defines how to revert the system to its previous state or baseline if the change or migration fails or causes unacceptable impacts. A rollback plan is different from a contingency plan, which is a plan to deal with a specific risk event that may or may not occur. A release plan and a deployment plan are not relevant to the scenario, as they are used to plan and execute the delivery and installation of the system, not to undo them. Therefore, the correct answer is A. Rollback plan.

Correct Answer: D

When a project manager achieves a compromise, it often means that stakeholders may not be entirely satisfied with the outcome. However, compromise is sometimes necessary to balance differing needs, consistent with CompTIA Project+ principles on stakeholder management and negotiation.

Correct Answer: AB

These are two of the key activities in the closing phase, as they involve finalizing the use of resources and resolving any remaining risks that may affect the project performance or quality. References: CompTIA Project+ Study Guide1, Chapter 12: Closing Phase Activities

Correct Answer: A

The project manager should exploit the risk after an opportunity emerged in the middle of a project life cycle. Exploit is a risk response strategy that aims to increase the probability and/or impact of a positive risk or opportunity. Exploit can involve actions such as allocating more resources, changing the scope or schedule, or adding more features or benefits to the project deliverables. Exploit can help to ensure that the opportunity is realized and that the project gains more value or advantage from it.

Correct Answer: C

The project manager should notify the functional manager that resources are released after completing a project successfully in a functional organization. A functional organization is a type of organizational structure where employees are grouped by their functions or specialties, such as finance, marketing, or engineering. In a functional organization, the functional manager has more authority and control over the resources than the project manager. Therefore, the project manager should inform the functional manager when the resources are no longer needed for the project and can be reassigned to other tasks or projects.

Correct Answer: A

Option A shows a cause and effect diagram, also known as a fishbone diagram or an Ishikawa diagram. This is a tool that helps to identify and analyze the root causes of a problem by displaying the possible causes and effects in a graphical format. A cause and effect diagram can help the project team to determine whether the particular cause and effect are related by using a systematic and logical approach, such as asking "why" questions or using the 5 Whys technique. A cause and effect diagram is better than the other options because: Option B shows a Gantt chart, which is a tool that helps to plan and track the tasks, dependencies, durations, and resources of a project along a timeline. A Gantt chart does not focus on the causes and effects of a problem, but rather on the sequence and progress of the project activities. Option C shows a pie chart, which is a tool that helps to compare and visualize the proportions of different categories or segments of data. A pie chart does not show the relationships between the causes and effects of a problem, but rather the distribution of the data values. Option D shows a scatter plot, which is a tool that helps to examine the correlation or association between two variables or sets of data. A scatter plot does not show the causes and effects of a problem, but rather the pattern or trend of the data points. References: CompTIA Project+ Certification Study Guide8, CompTIA Project+ Certification Exam Objectives9, Cause and Effect Diagrams for PMP

1.

Cause and Effect Analysis: Using Fishbone Diagram and 5 Whys

2.

How to Create a Cause and Effect Diagram

3.

How to Use Cause and Effect Analysis to Solve Business Problems

4.

What is a Gantt Chart?

5.

What is a Pie Chart?

6.

What is a Scatter Plot?

Correct Answer: A

Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 259