PUBLIC-SECTOR-SOLUTIONS Online Practice Questions and Answers
Questions 4
Bobahaven has purchased the Licenses, Permits, and inspections modules of Public Sector Solutions and Is eager to transform its constituents' experience by providing authenticated digital permit applications and self-service for constituents Bobahaven's marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has indicated thai while brand standards are important to comply with, the speed to market of this constituent digital experience is a higher priority.
Which two Experience Site templates will the consultant select for building and deploying an authenticated digital experience with some custom branding but with an emphasis on an accelerated development timeframe?
A. Select the BYO (Lightning Web Runtime) template and deploy custom-built Lightning Components.
B. Select the Licenses and Permits Experience Site template, and customize the theme.
C. Select the Help Center Experience Site template, and customize the theme.
D. Select the BYO (Aura) template and deploy a mix of custom-built Lightning Components with standard components.
Questions 5
A government agency wants to automate the validation of an applicant's date of birth from a driver's license or passport.
Which features are required to automate the validation of the date of birth?
A. Files
B. Attachments
C. Intelligent Form Reader
D. Content
Questions 6
A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.
Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?
A. OmniStudio
B. Action Plans
C. Data Raptors
D. Business Rules Engine
Questions 7
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?
A. Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
B. Salesforce Flows, APEX, Custom Objects, and VisualForce
C. Salesforce Flows, Customer Community, and Individual Account
D. Salesforce Flows, Employee and Public Sector Data Models, and Employee Community
Questions 8
A customer warns to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city and county location, the volume of current business (in S), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily.
What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?
A. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate and recommend a license type
B. OmniStudio for capturing answers, along with Einstein Al to evaluate and recommend a license type
C. Lightning Web Component for capturing answers, along with Apex to evaluate and recommend a license type
D. OmniScript for capturing answers, along with a Decision Matrix to evaluate and recommend a license type
Questions 9
A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?
A. Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.
B. Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.
C. Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.
D. Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.
Questions 10
apublic sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the 'Edit" button for the Action Plan template and hence unable to make any changes.
What could be the reason for this?
A. Edit option needs to be added to Action Plan template page layout
B. System Administrator doesn't have "Edit" permissions to Action Plan template
C. Once published, an Action Plan template cannot be changed.
D. Action Plan template changes have to be requested to Salesforce support team
Questions 11
A government agency would like 10 standardize Its grant funding process and Is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions.
What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?
A. Create a Decision Matrix using BRE
B. Create an Application Form using OmniScript Designer
C. Create an Application Form using Web-to-Case
D. Create an Expression Set using BRE
E. Create an Application Form using Web-to-Lead
Questions 12
Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms.
What should the Technical Consultant suggest to Bobahaven to protect the application forms?
A. Enable the Salesforce Spam Check for Experience Sites.
B. Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login."
C. Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
D. Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
E. Set the external organization-wide default sharing settings for grant applications objects to Private.
Questions 13
A government agency is responsible for providing licenses to various sporting events. To acquire the license, individuals need to pay the required fees. The System Administrator for Public Sector Solution main responsibility is to automatically map and set the fees for each application to ensure the correct fees are mapped.
Which Business Rules Engine tool is used here?
A. Workflow Field Updates
B. Data matrices
C. Process Builder
D. Decision Matrices
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