Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?

A. Business Analyst

B. User Experience Designer

C. Platform Developer

Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.

Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?

Where should GCC' end users go to change to the Sales Console.

A. App Launcher icon (Label A)

B. Search bar (Label b)

C. A dropdown in the navigation bar (Label C)

Refer to the image below:

A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count. Which switches should the associated toggle to only show the Record Count?

A. Row Counts and Grand Total

B. Subtotals and Detail Rows

C. Grand Total and Subtotals

An online retail company uses Sales Cloud and Marketing Cloud. The company's Salesforce associate needs help while working in Marketing Cloud and wants to hear other Salesforce professionals' opinions. They would like to post a question that anyone around the globe who is familiar with Salesforce can answer.

Which resource should they use?

A. Trailblazer Community

B. Trailhead Academy

C. Salesforce Help

Get Cloudy Consulting is rolling out Salesforce to its organization. New users may have different access requirements base on department. What should be recommended to allow new users the correct access based on their department's requirements?

A. Role Hierarchy

B. Individual profiles

C. Permission sets

Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).

What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?

A. View account hierarchy and select Add Child Account.

B. Select New on the child accounts related list.

C. Add Get Cloudy Consulting to the Parent Account field

Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components.

Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

A. Explore documents In Help and Training.

B. Ask a question In a Trailblazer Community Group.

C. Search for modules in Trailhead.

How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

A. Change the permissions so they can only see records from the specific city.

B. Clone the list view with a new name, and filter by the specific c

C. Build a private report for contacts that is filtered by the specific city.

Get Cloudy Consulting (GCC) wants to integrate its financial system with its Salesforce environment. After searching the AppExchange and reviewing documentation for its financial system. GCC did not find anything. What should be used to build this integration?

A. Commerce Cloud

B. MuleSoft

C. Financial Services

Get Cloudy Consulting encourages end users to update their own settings. How can an end user access their personal settings?

A. Click the gear, con in the header, then click Setup.

B. Click the profile icon in the header, then dick Settings.

C. Click the question mark icon in the header, then create a Case.