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VCE
What is the challenge of a legacy contract not being fit for purpose?
A. aligning contractual requirements with the new SIAM model
B. balancing the level of control against expected benefits
C. the customer does not get what they expect
D. understanding the expected benefits and costs
What is an objective of the Run and Improve stage of the SIAM roadmap?
A. design processes
B. implement processes
C. manage processes
What is the objective of the Implement stage of the SIAM roadmap?
A. complete the design of the SIAM model, including the services that are in scope
B. define the strategy and outline the model for SIAM and the services in scope
C. manage day to day service delivery, processes, teams and tools
D. manage the transition of the previous ecosystem from the current state to the desired state