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VCE
Your customer was reviewing published answers in their knowledgebase.
They noticed that several of the answers had irrelevant answers listed in the "Answers others found
helpful" section of the answer detail page.
What step is required to eliminate the individual irrelevant answers?
A. Block the irrelevant answers from Learned Links.
B. Remove the related answers widget from the Customer Portal page.
C. Remove the irrelevant answers from manually related answers.
D. Delete the irrelevant answers from Sibling Answers.
You want to find all Message Base entries that include the two words "create" and "incident." Which is the correct format for your search in the KEY field?
A. create%incident
B. %create% | %incident%
C. %create incident%
D. %create% and %incident%
E. %create%incident%
When using standard reports within the Analytics module there is a limit to what can be edited in each report.
Select the two items that are editable on a standard report. (Choose two.)
A. Permissions. Graphs
B. Column Headings
C. Report Heading
D. Schedules
E. Non Selectable Filters