Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam: 3308

Which two statements describe the prerequisites for installing the Avaya WFO/Framework server? (Choose two.)

A. It is required to be installed in a workgroup without being part of customer's domain.

B. It is required to be installed on the customer's domain.

C. It is required to be installed with local administrator account.

D. It is required to be installed with an IMSA account.

When deciding on the setup of Avaya Contact Recorder (ACR) you need to choose between

A. 729 and G.711 as codes. What are two implications of recording calls using G.711 rather G.729? (Choose two.)

A. Several times more bandwidth will be needed between the recorder and the source.

B. Bulk recording capacity of a given server will be about halved.

C. The quality will be a little lower for bulk recording, but a little better for Quality Monitoring (QM).

S. The storage space requirements for Quality Monitoring (QM) will be different from bulk recording.

Which statement describes the Recorder Number that is given to the Master Avaya Contact Recorder (ACR)?

A. It is a unique identifier for every ACR, and it is a 6 digit number beginning with the number 6.

B. It is a unique identifier for every ACR determined by the Customer Sold To number.

C. It is a unique identifier for every ACR determined by the Customer Site ID.

D. It is a unique identifier for every ACR, and it is a 6 digit number beginning with the number 8.