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Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam: 3309

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Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam: 3309

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  • Vendor: Avaya
  • Exam Code: 3309
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Certifications: Avaya Certifications
  • Total Questions: 64 Q&As
  • Updated on: May 28, 2026
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Free 3309 Exam Questions in PDF Format

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3309 Online Practice Questions and Answers

Questions 1

In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below.

What is an accurate explanation of this SDR report?

A. The call was initially queued on 70001@icr.com where due to SIP ERROR the call got re- queued 82003@icr.com. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued 92014@icr.com.

B. The call was initially queued on 82003@icr.com where due to SIP ERROR the call got re- queued to 70001@icr.com. The call then observed a spike in EWT and it was re-queued 920l4.aicr.com.

C. The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re- queued to 82003 a cr.com. The call then observed SIP ERROR and it was re-queued 92014@icr.com.

D. The call was initially queued on 82003aicr.com where due to spike in EWT the call got re- queued to 70001@icr.com- The call then observed SIP ERROR and it was re-queued 92014@icr.com.

Show Answer

Questions 2

A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer. What are the minimum hardware specifications for a customer supplied AAEP server machine?

A. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex

B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex

C. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex

D. dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex

Show Answer

Questions 3

A customer has added a Contact Data source and then runs the upload, which then fails. Which log should be checked for possible error messages?

A. $POM_HOME/logs/PIM_CmpMgr.log* log files

B. $POM_HOM?logs/PlM_CmpDir.log* log files

C. $POM_HOME/logs/PIM_Web.log log files

D. $POM_HOME/logs/CmpMgrService.out* log files

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