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VCE
A customer with Avaya Aura Contact Center (AACC) is creating an application flow using a Queue block. This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?
A. Transition
B. Setup
C. Processing
D. Queue
A customer with Avaya Aura Contact Center (AACC) wants to create a script using intrinsics. The script will be screened using the 'QUEUED COUNT' intrinsic.
Which category of intrinsic is the 'QUEUED COUNT" intrinsic?
A. Traffic
B. Time
C. Call
D. Skillset
A customer with Avaya Aura Contact Center (AACC) uses an Event Handler to monitor for unsolicited events and failed responses. Which statement regarding the Event Handler is true?
A. The event handler can monitor for excessive Not Ready time.
B. The event handler must be the first line on any script.
C. The event handler monitors for music failure.
D. The event handler, if applied on a primary script, does not need to be re-applied on the secondary script.