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Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS): 500-450

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Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS): 500-450

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Free 500-450 Exam Questions in PDF Format

Related Cisco Unified Contact Center Enterprise Specialist Exams

500-450 Online Practice Questions and Answers

Questions 1

Which two statements about Precision Queues are true? (Choose two.)

A. A Wait Time may be configured in any step except for the last step.

B. At least on step must be configured for a Precision Queue.

C. Either Skill Groups or Precision Queues must be utilized within an instance – not both.

D. Precision Queues can be configured for usage in agent-based inbound campaigns.

E. A Consider If statement may be configured in any step.

Show Answer

Questions 2

When configuring the Cisco CVP Courtesy Callback feature in the ingress and VXML gateway, which configuration is needed to ensure that SIP is set up to forwards SIP INFO messaging.

A. signaling forward unconditional

B. signaling forward conditional

C. signaling forward conditional sip info

D. signaling forward unconditional sip info

E. signaling sip forward unconditional

Show Answer

Questions 3

Within Cisco UCCE, which process handless communication between the router and peripheral gateway components?

A. dbagent

B. ccagent

C. opcs

D. mds

Show Answer More Questions

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