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Avaya Aura(TM) Contact Center Implementation Exam: 6202

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Avaya Aura(TM) Contact Center Implementation Exam: 6202

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  • Vendor: Avaya
  • Exam Code: 6202
  • Exam Name: Avaya Aura(TM) Contact Center Implementation Exam
  • Certifications: Avaya Certifications
  • Total Questions: 65 Q&As
  • Updated on: May 30, 2026
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6202 Online Practice Questions and Answers

Questions 1

A customer works a High Availability solution installed. As a part of the solution, you are implementing active and standby Contact Center Manager Servers (CCMS) with Managed IP. A Contact Center Manager Application (CCMA) server will manage both via the Manage IP addresses.

Which statement about Managed IP and server name indentify in the CCMA server is true?

A. A DNS or a CCMA hosts file must be configured with only the host server name of the active server and the Managed Contact Center Server Subnet IP address

B. A DNS or a configured with only the host server name of the active server and the Contact Center Server Subnet IP address

C. A DNS or a configured with a Pseudo Managed Server Name and managed Contact Center Server Subnet IP of the active server pair and Standby servers

D. A DNS or a CCMA hosts file must be configured with the host server name of each active and Standby servers and the ELAN Subnet IP of each one of them

Show Answer

Questions 2

A customer has purchased Avaya AuraTM Contact Center with the correct licensing to provide Open Queue session license and to provide agent licenses for the required multimedia contact types For this customer, where is Open Queue enabled?

A. In the Contact Center Manager Sever (CCMS), Server Configuration, in the Main Menu Licensing tab

B. in the Contact Center License Manager, Configuration, in the Contact Center Licensing tab

C. in the CCMS, Multimedia Commissioning, Multimedia Licensing tab

D. in the Contact Center Manager Administration (CCMA), Configuration, Applications, in the LM Service Configuration Setup tab

Show Answer

Questions 3

After successful installation of the Contact Center application, Avaya releases a patch for this particular site which is required to fix a problem reported for the Contact Center Manager server (CCMS) for this site. Currently, the service pack "AvayaAura_CCMS_6.0.200.0.123" is installed on the CCMS and no roll-up patches have yet been installed.

What is a valid name for the site specific patch?

A. AvayaAura_CCMS_6.0.200.0.124_ServicePack

B. AvayaAura_CCMS_6.0.200.0.123_ServicePack

C. AvayaAura_CCMS_6.0.200.101.003_Patch

D. AvayaAura_CCMS_6.0.200.003_Patch

Show Answer More Questions

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