System Administrator has been asked to create a field on the Opportunity object that will total the invoice amount field for all the invoices associated to the Opportunity. How should this be accomplished?
A. Create a master detail relationship between invoices and opportunities and a workflow rule that will display total on the Opportunity
B. Create a lookup relationship between invoices and opportunities and a workflow rule that will display total on the Opportunity
C. Create a master detail relationship between invoices and opportunities and a Roll-Up Summary field on the Opportunity object
D. Create a lookup relationship between invoices and opportunities and a Roll-Up Summary field on the Opportunity object
When will account assignment rules automatically assign an opportunity to a territory?
A. Account ownership was changed
B. Account has no assigned territory
C. Account has multiple territories
D. When opportunity has no assigned territory and account has been assigned to a territory
User reports that workflow is not functioning as expected. What tool can be used to check this issue?
A. Workflow log
B. Apex test Unit
C. System audit trail
D. Debug log
A user has a profile with read only permissions for the case object. How can the user be granted edit permission for cases?
A. Create a permission set with edit permissions for the case object
B. Creating a sharing rule on the case object with read/write level of access
C. Create a public group with edit permissions for the case object
D. Add the user in a role hierarchy above users with edit permissions on the case object
What should an administrator consider when enabling Territory Management? Choose 2
A. Territory hierarchy must match the organization's role hierarchy
B. Users can only be a member of one territory at a time
C. Sharing accounts, contacts, opportunities, and cases is impacted
D. It limits the type of forecasting that can be used
Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted. How should the administrator troubleshoot this? Choose 2
A. Ensure the user record has an assigned active manager
B. Ensure the approval step has an associated action
C. Review the system log to determine the root cause
D. Use workflow to email the administrator if the process fails
What are the options in creating Price Books for Products? Choose 3
A. Standard Price
B. Product Price
C. List Price
D. Sales Price
E. Discount Price
Universal Container sells container and they ship it one time and payment is made monthly. What should be Scheduling?
A. Revenue
B. Quantity
C. Quota
D. Revenue and Quantity
A user is trying to access content in a library but is receiving an insufficient privileges message. How should the administrator troubleshoot this issue? Choose 2
A. Determine if the user's profile has the Salesforce CRM Content user permission enabled
B. Determine if the user has been granted "Viewer" permission to the library of interest
C. Determine if the user's record has the Salesforce CRM Content user permission enabled
D. Determine if the user has been granted viewer permission to the content
What will happen when you use dataloader to transfer a record to a new owner? Choose 2
A. Manual sharing rules will not be carried over
B. All owner base sharing will be recalculated
C. Account Teams will not be transferred
D. Criteria-based sharing rule will be recalculated