Salesforce Certification Prepare for your Advanced Administrator Certification (SP25): CRT-211

Universal Containers like to track Application Bugs within Salesforce. The company needs to track the bug's severity, type, status and description. Bugs should be related to Cases, but owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?

A. Create a section on the case page layout

B. Create a field on cases

C. Create a custom object for bugs and relate it to cases

D. Create a relationship between the standard bug object and the standard case object

Universal Container categorizes its accounts with one of two status values-Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won. What can the administrator do to accomplish this? Choose 2

A. Create an Account workflow rule that updates the Account Status field

B. Use Visualforce to update the Account Status field

C. Use an Apex trigger to updated the Account Status field

D. Create an opportunity workflow rule that updates the Account Status field

A custom field can be Viewed by profile Sales Manager, VP of Sales and System Administrator. However this field should only be edited by VP of sales and System Administrator profile. How to Setup?

A. Modify Role Hierarchy

B. Create Permission set and assign to profiles VF of Sales and System Admin

C. Set Field level Security

D. View All Data for rofiles VF of Sales and System Admin