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VCE
Which ticket type must be used to investigate the underlying cause of a set of issues?
A. Incident
B. Solution
C. Problem
D. Process Request
An object structure can be consumed by which two capabilities? (Choose two.)
A. Pole
B. Action
C. Report
D. Workflow
E. Migration
Which application is used in IBM SmartCloud Control Desk to configure an event that is triggered when a record is found that meets the conditions defined by an escalation point or workflow process?
A. Actions
B. Automation Scripts
C. Activities and Tasks
D. Service Level Agreements