Salesforce Certified Field Service Consultant (FS-Con-101): FIELD-SERVICE-CONSULTANT

Universal Containers wants to prevent the lunch break from interfering with existing scheduled work.

How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?

A. Create a recurring Service Appointment.

B. Use the Resource Availability Rule.

C. Use appropriate Resource Operating Hours.

D. Create Resource Absences every day.

Universal Containers is looking to implement Entitlement Management to meet the following requirements:

1) Any employee from the customer account is eligible for support.

2) Specific purchased products are eligible for support.

What Objects should be set up for Entitlement Management?

A. Accounts and Assets

B. Contacts and Service Contracts

C. Accounts and Service Contracts

D. Contracts and Assets

Geolocation tracking is enabled for universal container's for technician but should apply to full time employees.

How can Geolocation tracking for contractors to be disabled?

A. Add the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor

B. Unchecked the collect service resources Geolocation history field in field service mobile settings

C. Unchecked the geocoding field on the contractor's profile

D. Set the Geolocation update frequency field to zero for contractors