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Cisco Unified Contact Center Express: 500-052
Want to pass your Cisco Unified Contact Center Express 500-052 exam in the very first attempt? Try Pass2lead! It is equally effective for both starters and IT professionals.
- Vendor: Cisco
- Exam Code: 500-052
- Exam Name: Cisco Unified Contact Center Express
- Certifications: Cisco Certifications
- Total Questions: 90 Q&As( View Details)
- Updated on: May 26, 2026
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Cisco 500-052 Last Month Results
Free 500-052 Exam Questions in PDF Format
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500-052 Online Practice Questions and Answers
Questions 1
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
E. random
Questions 2
During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?
A. Timeout
B. SQL Error
C. Successful
D. No Data
Questions 3
You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express engine "Java out of memory" crash? (Choose three)
A. Collect the thread dump for Cisco Unified CCX Engine
B. Check to see if the customer has installed any third party applications
C. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
D. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool
E. Talk to the customer about the deployment and usage pattern. F. Check the Cisco Unified CCX Serviceability Control Center
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