Avaya Converged Platform Support: 76940X

A maintenance window had been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP. However, steps were not taken to avoid receiving unnecessary notifications during this period. As a result, when the upgrade process started the VSP switch shows multiple critical alerts.

At this point, what would a support engineer do to reduce the amount of these unwanted alerts?

A. Use the Post-Event Downtime feature in Orchestrator.

B. Use the Mass Acknowledgments feature in Orchestrator.

C. Use the Recurring Downtime feature in Orchestrator.

D. The engineer will have to wait for the upgrade process to complete.

Which key consideration is critical when upgrading an application in your ACP 4200 system?

A. Ensuring that the application server is able to contact http://support.avaya.com

B. Validating the customer lifecycle workbook information and updating any undocumented changes that were made

C. Ensuring that you have the latest VSP software installed

D. Checking the IP Template for the application information and updating it with any changes made to the application

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The engineer is upgrading the ESXi hosts to VMware ESXi 6.5.

Which two statements about this upgrade process are true? (Choose two.)

A. ESXi hosts are upgraded all at the same time.

B. ESXi hosts are upgraded one after another.

C. One baseline group must be created using vSphere Update Manager to be used for all ESXi hosts.

D. Separate baseline groups must be created using vSphere Update Manager for each individual ESXi host.