SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP3: C_TCRM20_73

With reference to the CRM middleware, which of the following statements are FALSE?

Please choose the correct answer.

Response:

A. CRM Middleware provides seamless back-end integration

B. CRM Middleware provides groupware integration

C. CRM Middleware Synchronizes Mobile Clients

D. It requires no additional software, installation or servers.

E. It supports integration with only MS Exchange and no other groupware.

The IPC is only switched off in the rare case of a SAP CRM implementation without any pricing or configuration functions. Which of the following product maintenance scenarios are unavailable without the IPC?

Please choose the correct answer.

Response:

A. Configurable Products

B. Product variants

C. Multivariate attributes

D. Rest all answers are correct

You are discussing CRM with a colleague who specialises in the Portal system. Which of the following can

you use to justify the use of CRM Webclient without a Portal?

Please choose the correct answer.

Response:

A. CRM Webclient requires the Portal, which is why it is being introduced in a phased approach.

B. The Portal is more convenient to create menus and page content.

C. CRM Webclient is designed to operate without the Portal.

D. The Webclient uses roles that differentiates what users see, similar to the role the Portal has.

E. CRM Webclient allows connectivity to other SAP system transactions should it be required.