Salesforce Certified Platform User Experience Designer (Plat-UX-101): USER-EXPERIENCE-DESIGNER

Cloud Kicks has asked its UX Designer to optimize its Salesforce instance to help the IT help desk team quickly resolve queued Case. The requirements include:

1.

The ability to view their Case queue while working a particular Case.

2.

A persistent place to create Notes.

Which two Salesforce configuration features should be recommended? Choose 2 answers

A. Docked Utility Bar

B. List View - Split View

C. Dynamic Forms

D. Activity Timeline

After conducting user interviews, a UX Designer finds an equal amount of users prefer to use the Comply density setting as the Compact density setting while viewing records details.

Which one token and one utility class should be suggested to the developers to ensure custom component respect these settings? Choose 2 answers

A. varSpaceingMedium

B. specing Small

C. sIds-p-around_medium

D. slds ar-m-around_small

The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes. How should they efficiently find the correct fields?

A. Make sure the required field names are added to the top-of-page error message.

B. Replace the validation rule with help text informing the business requirement.

C. Replace the top-of-page validation with two field validations, assigning the respective fields.

D. Remove the validation rule completely and provide training about order changes.